PAYMENT METHODS - Your order can only be processed once your payment has been posted to our account and our system has processed it. This can take one to two workdays once payment has been received.

Payment methods:

-BANK TRANSFER: if you decide to do a bank transfer, please ensure that the following information is included in the purpose of use section. Your customer number and/or your order number is important, as insufficient transfer information can cause delays in the process over which we have no influence. If you make an international transfer, please use our IBAN and BIC code. The described transfer information is important for this type of transfer as well if smooth processing is to be guaranteed;

Beneficiario: Multiplo s.r.o

IBAN: CZ1001000001230689960297


SHIPPING - Shipments are made by courier Bartolini with fixed cost for purchase of 10.00 €. The goods are usually shipped the next business day after payment. Delivery time: 1/2 working days following the shipment (2/3 days to the Isles). The day after the shipment will be sent an email with the tracking code courier. We are NOT responsible for losses or delays caused by carriers, it is advisable to insure the shipment.


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